Insight Articles

T2RL has forecast global passenger volumes in 2023 to be 4.39 billion, a 32% increase from the 3.33 billion in 2022, a 138% increase from 2020, and only a 5% decline from the 4.46 billion in 2019. This report looks at the full analysis of T2RL's passenger projections for the full year 2023.

As we approach the end of 2023 global passenger numbers are returning to near the levels they last reached in 2019. It is quite likely that next year will see volumes surpass those of 2019 for the first time. This is welcome news for airlines and technology vendors alike but it is far from being a complete end to the story. This report looks at the top five PSS vendors for 2023 in terms of market share.

The recent push in the industry to retail modernisation has handed airlines and aggregators a huge opportunity. We have seen a number of new aggregators enter the market in recent years, however the rate has slowed in the last 12 months. This report takes a look at the current state of the aggregator market, drivers for adoption, key players and predictions on where this is heading in the next five years.

T2RL's annual report on the state of the market for Airline Passenger Services Systems covers all of the main activity from PSS vendors in 2022 and the majority of 2023.

In 2022 the global market remained unsettled with the pandemic still causing ripple effects on overall passenger numbers. Corporate bookings remained low in comparison to 2019 and travel restrictions suppressed volumes in markets such as China. One particular trend that may not return 'back to normal' is the shift in airlines' bookings transacted via their direct channels. This report takes a deeper dive into our distribution split data and the trends we have been seeing in this space, including how many passengers are sold via the GDS, airline's websites and mobile apps, host direct, call centre, tour operators and other third party channels.

T2RL has produced a report on the current status of Offer, Order, Settle, Deliver developments, replacing the regular NDC and ONE Order update report. This includes details of new implementations and IT developments for airlines and vendors and the impact these may have on the market.

This is the fourth in a series of reports that T2RL has produced during the course of 2023 on the transformation to the new Offer, Order, Settle, Deliver environment. This particular report considers the impact of the changes on those organisations that sell on behalf of the airlines. These are primarily travel agents of various kinds, including the large Online Travel Agencies (OTAs), the major Travel Management Companies (TMCs) and the retail travel agencies that serve a mix of business, leisure and inclusive tour travel.

This is T2RL's 7th edition of the Global Passenger Volumes Analysis Report. The report includes an in-depth analysis of 2022 passenger volumes and historical growth analysis. T2RL's annual research into global passenger volumes highlights 3.32 billion passengers boarded from January to December 2022. These findings are based on analysis of over a thousand carriers and represent a 28% decline from 2019, 80% growth from 2020 and 41% growth from 2021.

This is the third in a series of reports that T2RL has produced during the course of 2023 on the transformation to the new Offer, Order, Settle, Deliver environment. This particular report considers the level of investment that will be needed to achieve the transformation and the cost benefits that will be available once the process is complete.

T2RL has undertaken a comprehensive assessment of the current-state airline operations environment, delving into vendor technology offerings, real-world examples of airline IROPs management processes, and publicly available data. This report provides targeted, actionable measures that airlines and their technology partners can implement to enhance disruption response and overall reliability.

This is the second in a series of reports that T2RL will produce during the course of 2023. They will cover the transformation that is finally happening in the way that airlines sell and deliver their services, moving to an Offer, Order, Settle, Deliver environment. This particular report focuses on the transition and the different ways that vendors and airlines could go about this. As well as some of the challenges that a transition period like this is likely to bring for at least the next decade and quite possibly a lot more.

Revenue Management and pricing optimisation play a fundamental part in Offer Management as the industry moves further towards retail modernisation. Moving forward, T2RL predict that 'controlling the offer' will become the main playing field for vendors to compete for the majority of airline IT spend. This report highlights the key vendors in this area by market share, key airline migrations in 2022 and 2023 to date, plus an insight into opportunities and challenges in the area of Offer Management.