Malaysia Airlines Selects Amadeus' PSS Solution to replace SITA

Malaysia Airlines have selected Amadeus' PSS. Amadeus' growth in Asia outside China remains unchallenged. No migration dates from SITA have been announced but T2RL expect the timeframe to be 2017 or mid-2018, beyond the term of the current agreement with SITA. T2RL see this is a real blow to the long-term prospects for SITA in the passenger services business. SITA have worked very hard to develop their new solution, but they have been unable to retain one of their key customers and one that gave considerable hope to their revival on signature with Malaysia Airlines. SITA will have to make some hard decisions including, T2RL believe considering the sale of the existing business. The loss of Malaysia Airlines will make any future sales much more challenging and existing customers coming to term of their agreements will be likely to lose confidence in the longer-term. The airline community and shareholders will undoubtedly be concerned about competition in the longer term. Perhaps a new buyer could inject the necessary funding or skills to be able to complete the project. T2RL estimate that SITA will have spent between $200 million and $250 million to date from the original estimate provided to the board of some $100-120 million.
Published: 05/05/2016
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