China Opens Borders for Foreign GDSs
According to an article in TTG Asia the Chinese market is going to open up to foreign GDSs. Although initial indications suggest that the opportunity relates to those bookings for international flights on foreign carriers only.
03/07/2012
Datalex CEO, Cormac Whelan resigns.
Datalex's CEO resigns suddenly generating significant industry speculation on the reasons for departure. T2RL does not believe that Whelan has left because of the company performance. Datalex is winning RFPs and tenders all over the World. It is more likely because his vision for the company and that of the board of directors would not have been aligned.
25/06/2012
Inertia Rules - Not OK
Airline technology is often characterised as living in the past. The struggle the Internet community has had to implement IPV6 shows that the problems are far from unique to a single industry.
14/06/2012
Zuckerberg's New Clothes
The forthcoming Facebook IPO has cranked up the hype cycle for social networking another couple of notches. While acknowledging the usefulness of social networks as part of an overall marcomms strategy we think that a touch of realism is also required.
06/05/2012
OpenJaw signs up Russia's S7
OpenJaw is to provide hosted internet and ancillary product offering to Russia's S7 who appear to have ambitions to develop more towards an online agent than an airline with a booking engine.
30/04/2012
Amadeus Goes Nuts in North America
Amadeus has finally made a significant sale in North America. Until now this was the biggest gap on the Amadeus map of the world but the agreement of Southwest to use Amadeus for its international business may just be the springboard that the European company has been looking for.
27/04/2012
Southwest Airlines and Amadeus IT Group sign contract to support the carrier’s plan to implement international service
Southwest Airlines and Amadeus announce a contract for Amadeus’ Altéa reservations solution for the carrier’s international service. Now that the contract is finalized, the two companies will work closely together to implement Amadeus’s technology to allow Southwest to operate international flights in 2014.
19/04/2012
Air Transat flies against the stream
A new pricing policy implemented across Canada includes all taxes and fees which is tremendous news to travellers.
03/04/2012
TripAdvisor Files Antitrust Complaint Against Google With EU
Online Travel Agency Expedia's TripAdvisor Inc. (TRIP) filed an antitrust complaint against Google Inc. (GOOG) with European Union regulators, adding a second set of allegations from online travel companies against the world’s largest search-engine operator.
03/04/2012
2012 Brings Significant Changes in the PSS Market
The first quarter has been hyperactive in the market for airline PSS - and it still has almost a month to run. More strategic changes should not be ruled out as the alignments shift among the big players.
06/03/2012
Google Doesn't Do "Also-Ran"
Google has lost little time since acquiring ITA Software in April 2011. The first version of Google flight search was launched in September and there have been several iterations since. There is no doubt that Google has deep resources and that the ITA product was very capable when it was acquired. The question that airline strategists should now be asking is "Who can compete with Google?"
31/01/2012
Back to the Future with Travelport
Travelport has the agency community up in arms. Is the "Agility" program a far sighted attempt to rebalance its business or a short term revenue grab ahead of another attempt at an IPO?
24/12/2011
Amadeus Sabre’d for the New Year
Sabre ends the year with a stunning sales success in the Gulf. It is the first win of a significant network airline away from Amadeus since the shock of losing British Airways and Qantas over a decade ago. It is now clear that there is at least a two-horse race for network airline PSS. Whether that is enough for the existence of a healthy market remains to be seen.
24/12/2011
Agilaire Equals Aircore Plus
The deal between Unisys and Hewlett-Packard to bring Aircore to market under the guise of Agilaire may be the last throw of the dice for this decade-old "newgen" system.
07/12/2011
Active Regulators Demand Systems Flexibility
Recent cases on both sides of the Atlantic show an unprecedented level of activism on the part of regulators. More than any other industry, airlines are constrained in the ways that they present their offer to the public. This would be manageable if the goalposts remained static but in the world of changing requirements airlines need flexible systems just to be able to keep up.
30/11/2011
Virgin America Implements Sabre PSS
The latest change to the PSS market in North America continues a trend established over the last two years.
10/11/2011
Convergence of Mobile and Self-Service in the Airport
SITA has published its annual survey of self-service applications in the airline and airport industries.Although some details remain to be established it is clear that self-service will dominate the passenger experience for the foreseeable future.
10/10/2011
Travelport Loan Restructuring Reflects Deeper Problems
Of all the GDS companies Travelport is the one that is most exposed to changes in the legal, technological and financial environments. The loan refinancing it has just announced will buy it a little time but that may not be enough.
30/09/2011
DOT fines Amadeus $95,000
The United States Department of Transportation has fined Amadeus for violations of its rules on the disclosure of code share information in web booking sites. The $95,000 cost of the fine is a pin prick to Amadeus, which had revenues last year of almost €1.4Bn in the first half of 2011, but this may be an indication that the DOT is flexing its muscles in its role of regulating online airline sales. Amadeus is not accused of improper actions but of failing to ensure that its customers used its tools in compliance with regulations.
The launch of Google's flight search tool a couple of days ago may have the DOT regulators on high alert given that the search engine giant has a much wider reach than a handful of small and medium sized travel agents.
16/09/2011
BA iPad Apps Use Architecture to Good Advantage
British Airways is one of many airlines to look for benefits from the current generation of consumer products. The key to success is a robust IT architecture that allows the devices to tap into data and processes in corporate systems, some of which may be thirty years old.
26/08/2011
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