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Better Information for Better Decisions
Welcome to the T2RL site for the airline IT market. T2RL aim to provide a consistent view of the market for airlines' information technology. This enables airlines to make informed decisions when selecting solutions to their technology requirements. It allows solutions vendors to understand the dynamics of the market and their competitive position within it and investors to evaluate opportunities for providing capital to the industry. The data you will find here is the result of over a decade's research into the market by the principals of T2RL. It is derived from published sources and direct primary research that we have carried out since 1999 and continue to carry out in the course of our work with airlines, IT vendors and investors.

Most of this site is available by subscription only. If you do not have a login please contact us directly.
Latest Updates
CORONAVIRUS IMPACT - There is no doubt that COVID-19 is having a severe impact on the airline and travel industry. Airlines are reducing or suspending their schedules and requiring staff to take unpaid leave as a result of the fall in demand and widespread travel restrictions.  T2RL will be tracking the individual and overall impact of the pandemic and updating on a daily basis.
COVID-19 Headlines | Airline Impact | Traffic Impact | Border Status | 2020 Ceased and Suspended Airlines
Loyalty providers Worldwide Market Share
T2RL's research highlights 4.64 billion passengers in 2019
In the year 2019 T2RL recorded:
  • 25 airlines commenced operations
  • 45 airlines ceased operations
  • 6 airlines suspended operations
  • 41 PSS migrations completed
In the first half of 2020 T2RL recorded:
  • 3 airlines commenced operations
  • 17 airlines ceased operations
  • 394 airlines suspended operations (Covid-19)
  • 172 airlines restarted operations (Covid-19)
  • 17 PSS migrations completed
Past Quarter:
  • New : 2020 Quarterly Traffic Data
  • New : 2020 Vendor Forecast
  • New : Airline Revenue Data
  • New : PSS Renewals
  • Added : 2020 Annual Passenger Volume Projections
  • Added : 2019 Annual Flight Count
  • Added : 2019 Airline Load Factor %
  • Added : 2019 Vendor Volumes
  • Report : Global Passenger Volumes Analysis - 2020
  • Report : The Market for Airline Passenger Services Systems - 2020
  • Report : NDC and ONE Order Status Report - October 2020
  • Report : Surviving and Recovering from Major Disruption - T2RL's Outlook

What's in

The T2RL Database and Business Models
What is it?
The backbone of our analysis is an industry database of virtually all airlines, vendors, relationships, contracts, distribution, passenger activity, airline e-commerce and related statistics. We use this data for our own analysis and for producing charts and easy to understand dynamic graphics. Additionally we give the subscribers the ability to drill into the data to do their own analysis and reporting.

Migrations and Implementations
See which airlines migrated from which vendor to which new vendor system, with details on announcement date, migration date and implementation duration.

Also see new implementations and migrations for Revenue Accounting systems.

Start-up airlines
New airlines are starting up all the time. Despite frequently being unable to return the cost of capital there are investors willing to fund new airline ventures.

We list startups by region, country, city, principle hub, website, fleet, routes, business model, planned operational date, investors and AOC where the information is available.

Franchise Adjustments and Market Share Reporting
Airline Franchise Adjustments
Reporting on the airline industry is a very challenging activity. Reporting on the supply of IT services to the industry just adds to the complications. At T2RL we have a well-established process to ensure that we track numbers that are consistent and provide an accurate representation of the state of the industries we follow.

Application Section
Graphical representation of the airline passenger application architecture. The information documents and identifies the relationships between reservations, operational systems, revenue integrity, customer data, revenue management, accounting and business intelligence.

Graphical and statistical views of global distribution channels of airlines by channel showing timeline growth.

T2RL track the number of passengers boarded for each airline every year. We adjust this passenger number to include franchise partners working through a combination of publicly available data and our own sources to develop a perspective on the split between direct and indirect channels. We focus on gathering information about bookings made via airline's websites, call-centres, direct connect channels, host direct and GDS.

Read more about our methodology and distribution channel definition.
Contract Analysis
Contract analysis
In the contracts section you can see which airlines are using which PSS products, and most interestingly the known expiry date of the contracts. By filtering this data by year and by airline size we are able to list the upcoming addressable market for each product over the next 16 years. This is a premium product.
Please contact us for more details.

Airlines Section
Airlines Analysis
Drill down into airline detail, passenger traffic, business model, system vendors and contracts for commercial and operations. Search and filter by name, code, tier, region, country, business model, passenger numbers, Alliance status and software.

Vendor Section
Airline System Vendors
A unique perspective on the key systems vendors including ownership, customers, market share, platforms, functionality, history, analysis and outlook.

Market Share Reports
Market Share Reports
The Reports section delivers the latest calculations of the market shares of the vendors for PSS and other commercial and operations products. Users can filter results by product, region, country, passenger volume tier and passenger numbers.

As well as capturing data, T2RL is engaged with analysing and understanding what those data represent. The Market Insights section contains the latest publications from T2RL Analysts on the development of the Airlines IT services industry.
Procure IT for RFP
T2RL can save airlines a vast amount of money during complex IT system procurement negotiations. We can run the RFP process in just 17 weeks, reducing legal fees and time for airlines.

Here's what Latam, Caribbean, SAS, Southwest and Japan Airlines have to say about it.
Find out more here
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Most of and most of our whitepaper reports are only available to annual subscribers. You can now buy an annual subscription online at

If annual subscription isn’t suitable for you then individual reports are available to purchase starting from £3000 (ex.vat)

There are also several reports and report summaries that are free of charge.

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