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In-depth Analysis

Surviving and Recovering from Major Disruption - T2RL's Outlook
This is the second edition of T2RL's analysis on the market recovery for the airline industry during and after the COVID-19 pandemic. This report focuses on the general market for airline services, the effect this may have on airline distribution and the GDS market and the potential impact on technology changes including NDC and ONE Order.

T2RL will update this document on a quarterly basis as new information and developments become apparent. The next edition is scheduled for December.
02/09/2020

The Post-Covid Future for Airline E-commerce: The Market for Internet Booking Engines 2020
T2RL's research highlights 1.99 billion passengers boarded via airlines' direct websites in 2019. This report highlights the key vendors in the market by market share and how we see the future for airline e-commerce after the COVID-19 crisis.
23/06/2020

SLA Design in a Complex IT Eco-System
Service levels and governance methods date back, almost unchanged, for more than 20 years whilst the technology and services underpinned by these IT-metric-based Service Level Agreements (SLAs) and governance approaches have evolved significantly.

T2RL have undertaken an analysis to understand how service management is changing to address the challenges of new service architectures and commercial models and what further improvements are required to help achieve better business outcomes.
31/05/2020

The Long Climb to Recovery - T2RL's Outlook
This is the first edition of T2RL's analysis on the market recovery for the airline industry during and after the COVID-19 pandemic. This report focuses on the general market for airline services, the effect this may have on airline distribution and the GDS market and the potential impact on technology changes including NDC and ONE Order.

T2RL will update this document on a quarterly basis as new information and developments become apparent. The next edition is scheduled for August.
13/05/2020

Distribution Report 2020
The 'best' method of distributing an airline ticket has always been a hot topic of debate within the travel industry. This is the second edition of T2RL's report on the Distribution market taking into account where seats are sold. This edition describes the state of the distribution market prior to the coronavirus crisis and takes into account where we foresee potential changes in the near future.
01/05/2020

NDC and ONE Order Status Report - April 2020
T2RL and partners Travel in Motion (TiM) have produced a report on the current status of NDC and ONE Order including details of projects, vendors, sellers and solutions.
30/04/2020

T2RL's Submission to the CMA regarding Farelogix and Sabre
T2RL has submitted this document to the Competition and Markets Authority (CMA) regarding its provisional findings in the matter of the proposed acquisition of Farelogix by Sabre.

T2RL has made this submission on its own behalf in the interests of promoting fair competition in the technology industry.

The CMA's report ( here ) is extensive and covers many of the complexities of airline distribution. Nevertheless we believe that there are some subtleties that may not have been sufficiently appreciated and cause us to question the conclusions reached in the provisional findings. In this document we will set out our high-level concerns and then go on to identify the specific paragraphs of the provision findings that we believe should be reconsidered.
27/02/2020

Airline Arrivals And Departures in 2019
Across the world in 2019, 22 new airlines were launched and 49 stopped flying. This report will examine the comings and goings in the industry in the year that has just ended, with comparisons to the previous years.
12/02/2020

The Market for Airline Loyalty Systems 2020
T2RL data shows that the current market for airline loyalty members is roughly 25% of total global passengers boarded (PBs), being around 1.1 billion members in around 200 standard loyalty programmes. This report compares the market share of the major vendors in the airline loyalty market as well as the addressable market over the next ten years.
11/02/2020

NDC and ONE Order Status Report - January 2020
T2RL and partners Travel in Motion (TiM) have produced a report on the current status of NDC and ONE Order including details of projects, vendors, sellers and solutions. The report is updated on a quarterly basis with the next update planned in April 2020.
04/02/2020

Dynamic Pricing for Airlines: The time has come today
T2RL continues its research into the area of Dynamic Pricing by publishing a research paper on its findings into what airlines are actually doing in this area. What airlines are saying they will do or want to do, and the ability of the existing software to support these ambitions.
16/12/2019

The Market for Airline Revenue Accounting Systems
T2RL's research highlights 3.9 billion passengers boarded in the market for airline revenue accounting systems. This report highlights migrations, the addressable market and key vendors by market share for 2019.
10/12/2019

Technology - Innovation and Standardisation in the Airline Industry
NDC and ONE Order represent a new generation of technology for airline distribution, but they build on a long tradition of airlines working together to create standards that allow them to inter-operate to serve common customers. T2RL's latest research examines the need for standards in the industry. We look in some depth at the work that Amadeus, the leader in airline commercial technology, is putting into delivering the new standards to benefit the whole value chain in airline distribution.
25/11/2019

IATA NDC and ONE Order Status Report October 2019
T2RL and partners Travel in Motion (TiM) have produced a report on the current status of IATA's new distribution capability (NDC) and ONE Order including details of projects, vendors, sellers and solutions. The report is updated on a quarterly basis with the next update planned in January 2020.
29/10/2019

The Market for Airline Passenger Services Systems - 2019
The 2019 version of the T2RL annual report into the state of the market for Airline Passenger Services Systems is now in its eleventh year. This report covers all of the main activity in 2018 and the majority of 2019.


14/10/2019

Global Passenger Volumes Analysis
T2RL's annual research into global passenger volumes highlights almost 4.47 billion passengers boarded from January to December 2018. The purpose of this report is to provide an industry standard on current, historical and forecast global air passenger volumes.
23/09/2019

The Market for Airline Revenue Management Systems
T2RL's research highlights 4.07 billion passengers boarded in the market for airline revenue management systems. This report highlights the key vendors by market share, the addressable market, migrations and key trends in 2018 and 2019.
31/07/2019

IATA NDC and ONE Order Status Report July 2019
T2RL and partners Travel in Motion (TiM) have produced a report on the current status of IATA's new distribution capability (NDC) and ONE Order including details of projects, vendors, sellers and solutions. The report is updated on a quarterly basis with the next update planned in October 2019.
23/07/2019

The Market for Airline Operations Systems 2019
This report is the third of T2RL's annual reports with analysis on the market for airline operations systems. We continue to look into the capabilities that exist, the new capabilities airlines are demanding, and what the service providers are developing as part of their roadmaps and plans. Airlines should use the report to understand vendor capabilities in the operations space.
08/07/2019

The Market for Airline Internet Booking Engines
T2RL's research highlights 1.73 billion passengers boarded in the market for airline internet booking engines. This report highlights the key vendors in the market by market share, the addressable market and key trends in 2018 and 2019.
03/05/2019


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