In-depth Analysis

IATA NDC and ONE Order Status Report January 2017
T2RL and partners Travel in Motion (TiM) have produced a report on the current status of IATA's new distribution capability (NDC) including details of pilot projects, vendors and solutions. The report will be updated on a quarterly basis with the next update planned in April 2017.
27/01/2017

The Market for Airline Passenger Services Systems - 2016
The 2016 version of the T2RL annual report into the state of the market for airline Passenger Services Systems. It covers all of the main activity in 2015 and H1 2016.

IATA NDC and ONE Order Status Report September 2016
T2RL and partners Travel in Motion (TiM) have produced a report on the current status of IATA's new distribution capability (NDC) including details of pilot projects, vendors and solutions. The report will be updated on a quarterly basis with the next update planned in January 2017.
05/10/2016

Boarding : Don't Forget the Ancillary Costs that go with the Ancillary Revenues
The ability to turn aircraft quickly is a key attribute for airline success. Every airline needs processes for offloading arriving passengers and their baggage, provisioning the aircraft for its next departure, on-boarding the departing passengers and their baggage, and departing on time. Faster is better, because shorter ground times translate to higher aircraft utilisation and lower costs per flight long-term.
01/09/2016

Rightsizing Spare Aircraft
In spite of significant general improvement in dispatch reliability with each new generation of aircraft, delays and cancellations due to mechanical problems will continue to be a thorn in the side of the airline industry for the foreseeable future. Though expensive, spare aircraft are a major part of the solution, where the availability of a backup airplane can turn a major aircraft system failure into a non-event.
01/09/2016

The Airline Operations Systems Market – 2016
Since 2009, T2RL have been publishing an annual report on the market for Airline Passenger Service Systems. This report is the first of what will be an annual series representing a similar analysis on the market for Airline Operations systems. We will look at what capabilities already exist, the new capabilities airlines are demanding, and what software providers are developing. We will analyse current activities and assess where the market is going. By highlighting current activities and trends, we hope to add some value and provide some transparency to the marketplace. It is our hope that, as a result of this report, airlines searching for systems and vendors searching for customers will find it an easier task.

The T2RL Agility Platform (TAP)
An Agility Platform is an integration and application development environment where all airline data needed for operational reasons is housed in a central place and these data are used to perform key operational tasks needed by the airline. This document introduces a technology- and vendor-agnostic reference architecture or blueprint for enterprise integration within an airline.
08/06/2016

An Integration Case Study - National Flag Carrier of Approximately 5 Million Passengers Boarded
This case study looks at the approach, challenges and lessons learned from a large integration project at a national airline.
08/06/2016

Integration as a Key Capability for Airlines
Airlines require a high level of integration capability because their business models are characterised by integrated processes and shared data. However, not only does their data end up in silos they often lack appropriate access to some of the silos. This paper looks at the common problems and anti-patterns of integration and introduces the T2RL IO Score, for measuring the integration opportunity of airline systems, and the T2RL Agility Platform, a blueprint for addressing the challenges of enterprise integration within airlines.
07/06/2016

IATA NDC Status Report May 2016
T2RL and partners Travel in Motion (TiM) have produced a report on the current status of IATA's new distribution capability (NDC) including details of pilot projects, vendors and solutions. The report will be updated on a quarterly basis with the next update planned in September 2016.
16/05/2016

Revenue through Retailing in the Airline Industry
Following in-depth interviews with industry players that include vendors, airlines and industry experts, T2RL has mapped out the evolution of six major success factors that drive revenue within airline retailing.
13/05/2016

Failures in Airline Systems : Complexity & Change as Risk Multiplying Factors in Airline Systems
Change and complexity are the two main contributing factors to failure in computer systems. Systems can sustain high levels of change if they are relatively simple and can survive being complex as long as they are relatively stable but the two combined tend to spell disaster. Airlines have inherently and increasingly complex systems and are trying to support ever greater volumes of change in the search for efficiency and competitive advantage. This paper will examine the causes of complexity and the drivers of change currently converging within the airline industry and suggest strategies for identifying and minimising the emergent risk.
02/04/2016

The Market for Airline Passenger Services Systems - 2015
The 2015 version of the T2RL annual report into the state of the market for airline Passenger Services Systems. It covers all of the main activity in 2014 and H1 2015.

The Market for Airline Passenger Services Systems - 2014
The 2014 version of the T2RL annual report into the state of the market for airline Passenger Services Systems. It covers all of the main activity in 2013 and 2014 with market share updates correct to the end of November 2014.
25/11/2014

The Market for Airline Passenger Services Systems - 2013
The 2013 version of the Travel Technology Research annual report into the state of the market for airline Passenger Services Systems. It covers all of the major vendors in the market and most of the minor ones, with market share updates correct to the end of the first quarter of 2013.

The Market for Airline Passenger Services Systems - 2012
The 2012 version of the Travel Technology Research annual report into the state of the market for airline Passenger Services Systems. It covers all the major vendors in the market and most of the minor ones, with market share updates correct to the end of the first quarter of 2012.

Merchandising in the Airline Industry
Towards a Retail Model
In this report we examine the current state of the airline industry's move towards a new commercial model which requires changes to strategy, processes and technology.
25/08/2011

Department of Justice Investigation of Alleged Anti Trust Behaviour in the GDS Industry
The airline distribution business is coming under legal scrutiny again. Seven years after the GDSs were deregulated in the USA, lawsuits by major airlines have prompted a Department Of Justice investigation. In this article we assess the players, the allegations and the potential outcomes of the various legal initiatives.
18/07/2011

The Market for Airline Passenger Services Systems 2011
This is the updated version of the Travel Technology Research annual report into the state of the market for airline Passenger Services Systems. It covers all the major vendors in the market and most of the minor ones, with market share updates correct to 31 January 2011.

Airline IT Market Perspective
This is the first report for the overall airline IT market and focuses on airline reservations systems and related e-commerce. In it we consider the evolution of the market and the way in which the market changes with conditions in the airline industry and the economy generally.