The new partnership agreement between Bahamasair and Hitit is remarkable, as the airline decided to implement Hitit's full solution suite, including the newest solution for air cargo. This Crane PSS system includes Reservation & Passenger Services, Mobile Application, Allotment Manager, Departure Control System, Loyalty Layer, and a Customer Care Layer. Other solutions include Operations Planning, Accounting plus Business Performance Index.
Nevra Onursal Karaagac, Chief Sales and Marketing Officer at Hitit, said; "We are more than happy to enter a new continent and partner with the airlines from the Americas. Bahamasair is our first partner in the Americas, and we provide a new generation one-stop-shop system for the flag carrier. Under these unprecedented times, we continue to stand by our partner airlines, and I'm very proud to have Bahamasair in our community. It was a very unique and memorable migration process which was happened during this challenging period, right before Covid-19 restrictions. The collaboration and solidarity between the two companies were memorable, and we completed the migration process in a very short time. As of beginning to be lifted mobility restrictions, there have been many promising signals coming from the industry. I strongly believe Bahamasair will return and exceed its old performance in no time".
Tracy Cooper, the Managing Director at Bahamasair, said about the new agreement: "At Bahamasair, we value our partners and believe they, in turn, value their role in our growth potential, and that they share the same enthusiasm as we do. With this motivation, we chose Hitit as our technology partner. Through our new collaboration with Hitit, we are changing our core passenger service application. Our passengers will be able to check-in online by means of their mobile devices, we will be having kiosks which are capable of communicating with all of the passengers via smart devices. Frequent flyer program will be something that everybody is going to be envious of, and they will be able to service themselves versus where we are having human interaction right now. As a result, we are very impressed with the capabilities of the Hitit solutions and the expertise of the Hitit teams. We are excited that our new collaboration will create a seamless air travel experience for our passengers."