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First View

IBS - Leading the Way in Loyalty
IBS has announced that Gulf Air has chosen its iFly Loyalty solution to power its Falconflyer Loyalty programme. This the latest in a string of signings the loyalty vendor has in the pipe. This First View looks at why things are heating up in the loyalty space.
Date:14/04/2021

Outsourcing - One Step Beyond
Amadeus have announced a wide-ranging partnership with Microsoft which will see some or all of its applications moving to the Cloud. This comes a year after Sabre's announcement with Google's cloud hosting. This First View looks at the implications for airlines of these leading IT vendors outsourcing their data hosting.
Date:30/03/2021

Kambr Win Shakes up the RM Market
Kambr, a recent start-up in the revenue management field has won the business of AirAsia, one of the giants of the LCC world.
Date:09/03/2021

2020 Vendor Forecast
In August T2RL reconciled passenger volumes for the first half of 2020 published by the three largest PSS providers - Amadeus, Sabre & TravelSky - and created a forecast for their full year 2020 passenger volumes. T2RL will continue to research actual passenger volumes and our 2020 vendor forecast will be updated regularly here: Vendor Forecast.
Date:25/08/2020

Flexibility key to Recovery for Loyalty Vendors
Along with the rest of the industry, airline loyalty programs are struggling to deal with the impact of the COVID-19 crisis. This First View looks at why loyalty is a key area to drive recovery.
Date:15/04/2020

Amadeus Scheduling Moves to the Next Level
Amadeus and Optym have announced that the airline network planning business of Optym has been acquired by Amadeus. This First View looks at what this acquisition means for the industry.
Date:17/02/2020

The PSS Market Settles Down - A Bit
T2RL data show 34 airlines changed their PSS provision in 2019, together migrating the management of over two hundred million passengers boarded. T2RL analyse PSS Migration data for 2019, putting this into context with previous years and the vendors who have been the most and least successful over the past five years.
Date:03/02/2020

IBS acquires AD OPT
On September 10, 2019, IBS Software announced that it had completed the acquisition of AD OPT. This First View looks at what this acquisition means for the industry.
Date:25/11/2019

AGIFORS Symposium 2019
The annual Symposium from AGIFORS (Airline Group of the International Federation of Operational Research Societies) was held in Seattle, USA from September 30 to October 4, 2019. This First View looks at the presentations given at the forefront of tech research in the airline industry.
Date:17/10/2019

ATPCO Continues its Reinvention
T2RL attended the ATPCO 'Elevate' customer conference in Washington DC on October 1st and 2nd. In this First View T2RL looks at ATPCO's recent activity and why they are succeeding in their reinvention.
Date:07/10/2019

6 Billion Revenue Passengers Boarded by 2023
T2RL has just released its projections for the passenger air transport market out to 2029. They show growth from 2018's 4.47 Billion passengers boarded to 6.06 Billion in 2023 and almost 9 Billion in ten years' time.
Date:05/08/2019

FLIGHTKEYS: Advancing the State-of-the-Art in Flight Planning
In a briefing from Senior Management T2RL have learned that FLIGHTKEYS GmbH will soon launch its new Flight Planning solution, FLIGHTKEYS 5D, and announce launch customers. In this First View, T2RL assesses FLIGHTKEYS' new solution and the impact it may have on the industry.
Date:26/06/2019

GE Aviation: Playing the long game
GE Aviation has been the global leader in commercial aircraft engine deliveries for many years. On 18-21 February 2019, it hosted a conference in Dallas, around the theme of using data to generate insights. In this First View, T2RL look at GE Aviation's strategy moving forward and how they plan to add value from insights obtained from data.
Date:11/03/2019

ONE Order may bring value - eventually
IATA continues to promote its new standard for communications between Order Management Systems, delivery and accounting systems. There have been some limited proof of concept projects and a number of airlines have committed publicly to the new standard. In this First View, T2RL look at what is needed to make this standard a success and what it might mean for the industry in the long term.
Date:07/01/2019

Blockchain has not yet found its problem
Airlines, like many other enterprises, are currently subject to extensive marketing on behalf of blockchain technology providers. In this First View, T2RL looks into this new technology and where it could possibly be used by an airline.
Date:04/01/2019

A Smart Move at Sabre
On 14th November 2018 Sabre Corporation announced that it had agreed to acquire Farelogix for $360 million in cash. The acquisition is subject to regulatory approval and is expected to close around the turn of the year. In this First View, T2RL assess the impact that the acquisition will have on customers on both sides and the industry as a whole.
Date:07/12/2018

AGIFORS - Revenue Management remains main driver of Airline Research
The most recent annual AGIFORS Symposium took place in Tokyo on 8th-12th October 2018. The conference attracted some of the top minds in aviation operations research, discussing innovative topics which have the potential to create value for airlines in the future. Given the topics of discussion and through T2RLs own experience, over the next few years T2RL expect that Revenue Management will continue to be the most productive area, in terms of both revenue gains for airlines and increased R&D investment by system vendors.
Date:09/11/2018

ATPCO is determined to remain relevant
On 1 February 2018 the Airline Tariff Publishing Company (ATPCO) announced the acquisition of Routehappy, an aggregator of so-called “rich content” relating to airline services. In this First View, T2RL assess the implications of this acquisition and its effectiveness in creating the conditions for long-term success.
Date:12/03/2018

Arrivals and Departures in 2017
This report examines the comings and goings in the industry in 2017. The most significant losses were in Europe where Air Berlin and Monarch both operated their last services. Almost by definition it is not possible to say which will be the most significant of the start-ups until they have been in operation for a few years but it is likely that they will include at least a few major carriers of the future.

Across the world In 2017 52 new airlines were launched and 48 stopped flying. Of the 48, 17 suspended operations with the hope of restarting in the near future.

Date:07/02/2018

BA must rightsize IT
British Airways system outage has caused chaos for some 75,000 passengers. T2RL believe BA can not risk their business and brand by designing and specifying the build of their own systems by third-parties, unless they can obtain the same performance or better as those such as market leaders Amadeus or Sabre.
Date:29/05/2017


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